So according to Naked Law, the technology blog for the law firm I used to work for, Centrica contracted Accenture to write some software, and that software turned out not to work like they wanted. The court found Accenture liable for around £29 million. The lawyer response?
[This] demonstrates how widely the Courts are willing to interpret ‘direct loss’. This will comfort the customer, but IT suppliers may want to consider strengthening their liability clauses.
Or, y’know, writing software that doesn’t suck.
This is why I no longer work for lawyers.