Unlike rival organisations, Nightfreight uniquely provides a total service capability encompassing every delivery opportunity from single parcels to complex logistics solutions across a growing B2B and B2C client base. This comprehensive service is achieved by harnessing its extensive nationwide network resources to handle everything from overnight satchels, packages, pallets - IDW (irregular dimension and weight) freight to dedicated supply chain management for multi-outlet high street retail stores through to large industrial groups. By integrating its service offering to meet customers’ specific needs Nightfreight is unprecedented in its ability to bring added value and cost efficient solutions to practically every requirementBingo!
On I wrote Total service capability deliverers, on the subject of Rants.
We bought some furniture from Ikea and opted to have it delivered. The firm who handle the delivery are called NightFreight, and they don't answer their phone. So a quick trip to their website was in order, where I discovered:
Matt Jones
sil
Yeah, when they arrived one of our parcels was ripped (luckily the contents weren't damaged), they completely failed to ring us in advance to tell us what time they were coming (apparently the phone in the van was broken, which is not my problem; lucky I was in, eh?), and they flatly refuse to take stuff up any stairs. Thanks for not very much at all, Nightfreight.
Avoid Nightfreight like the plauge. We run an artisan ice cream business, and have the misfortune to have some very fragile cones dilivered by them. The boxes were in the back of the van, with some other large heavy stuff that had fallen on top of them and crushed the boxes, and this was not been a one off. Also, they had just made a delivery, and in the van rad something very long, which didnt really fit, and kept sliding out. The driver decided the solution to this was to slam the back door down on this parcel, to try and make it fit. Complete cowboys a lot of the time